Recognised & Supported by
Effective Date: 19 September 2026
At LOFTY AGROTECH, we are committed to ensuring that your orders are processed, packed, and delivered safely and efficiently. This Shipping Policy explains our order processing, delivery timelines, shipping arrangements, and related terms.
LOFTY AGROTECH is a product supplier and does not operate as a shipping or logistics company. Orders are delivered through suitable third-party courier, transportation, freight, or logistics service providers selected by LOFTY AGROTECH based on the nature, size, destination, and requirements of the shipment.
We coordinate the shipment of products to the delivery address provided by the customer.
Orders are processed after:
Confirmation of the order.
Receipt and verification of the applicable payment or advance payment.
Confirmation of product availability.
Completion of required product specifications or customization, where applicable.
Products may be sourced, assembled, tested, or procured specifically for the customer's order. Therefore, processing time may vary depending on the product and order requirements.
The standard delivery timeline is approximately 15–20 business days from the date of order confirmation and/or receipt of the required advance payment, subject to product availability.
For certain products, including imported products, drones, agricultural machinery, electronic components, customized products, bulk orders, and specially configured equipment, the delivery timeline may extend beyond 20 business days.
Delivery timelines may be extended due to:
Product procurement or manufacturing
Supplier availability
Import and transportation processes
Customs clearance
Regulatory requirements
Logistics or transportation delays
Product assembly, testing, or configuration
Unforeseen circumstances
The applicable estimated delivery timeline will be communicated in the quotation or order confirmation.
The stated delivery timeline is an estimated timeframe and is not a guaranteed delivery date.
Shipping charges depend on factors such as:
Product weight and dimensions
Delivery location
Number of packages
Shipping method
Special handling requirements
Freight and logistics charges
Where applicable, shipping charges will be included in the quotation or communicated to the customer before dispatch.
For bulk, oversized, or specialized orders, transportation charges may be quoted separately.
For international orders, LOFTY AGROTECH will coordinate the applicable import, customs, and delivery arrangements as agreed in the quotation or order confirmation.
Where the agreed commercial terms include delivery to the customer's destination, the customer will not be required to independently arrange customs clearance or appoint a customs agent for the shipment.
Where applicable, LOFTY AGROTECH or its designated logistics partner will coordinate the required customs and import procedures.
Any duties, taxes, customs charges, clearance charges, or other applicable costs will be handled according to the commercial terms specified in the quotation or order confirmation.
The customer will be informed if any information or documentation is required from them for completing the shipment.
Certain products, including drones, batteries, radio equipment, electronic components, agricultural machinery, and other specialized equipment, may be subject to import, transportation, or regulatory requirements.
LOFTY AGROTECH will coordinate applicable requirements as part of the agreed supply and delivery arrangement.
However, delivery may be subject to regulatory approvals, customs procedures, inspections, or other requirements imposed by the relevant authorities.
Products containing lithium batteries, drones, electronic equipment, or other items requiring special transportation arrangements may be shipped using specialized logistics services.
Such products may require additional packaging, documentation, handling, or transportation procedures.
Any applicable additional costs or extended delivery timelines will be communicated where relevant.
Where tracking facilities are available, LOFTY AGROTECH may provide the customer with the relevant shipment or tracking details after dispatch.
Tracking information may take some time to become active after the shipment is handed over to the logistics provider.
Customers are responsible for providing a complete and accurate delivery address, including:
Recipient name
Company name, where applicable
Complete delivery address
City
State
PIN/Postal Code
Country
Contact number
Email address
LOFTY AGROTECH shall not be responsible for delays or additional costs resulting from incorrect or incomplete information provided by the customer.
Delivery dates provided by LOFTY AGROTECH are estimates.
Delays may occur due to procurement, manufacturing, customs, regulatory approvals, transportation, logistics providers, weather, public holidays, or other circumstances beyond our reasonable control.
If a significant delay occurs, we will communicate the updated expected delivery timeline to the customer as reasonably possible.
Customers are advised to inspect the package upon delivery.
If the package appears damaged, opened, or tampered with, the customer should:
Take photographs or videos of the package before opening it.
Record the condition of the package and its contents.
Inform the delivery personnel, where possible.
Contact LOFTY AGROTECH as soon as possible with photographs, videos, and order details.
This information may be required to raise a claim with the applicable logistics provider.
For orders containing multiple products, items may be shipped separately depending on product availability, procurement status, size, or logistics requirements.
Customers may therefore receive different products at different times.
Customized products, fabricated components, assembled drone systems, prototypes, and specially configured equipment may require additional time for procurement, manufacturing, assembly, testing, and quality verification.
The applicable timeline will be communicated in the quotation or order confirmation.
If a product becomes unavailable or requires additional procurement time after order confirmation, LOFTY AGROTECH will communicate the revised expected delivery timeline.
Where appropriate, an alternative product, revised delivery schedule, or other suitable solution may be discussed with the customer.
LOFTY AGROTECH shall not be responsible for delays caused by circumstances beyond our reasonable control, including:
Natural disasters
Severe weather
Government restrictions
Customs or regulatory delays
Transportation disruptions
Strikes
War or civil disturbances
Public-health emergencies
Port or airport disruptions
Supplier delays
Other unforeseen circumstances
Specific shipping, delivery, payment, freight, or commercial terms stated in an individual quotation, purchase order, invoice, or written order confirmation shall apply to that particular order where they differ from this general Shipping Policy.
LOFTY AGROTECH reserves the right to update or modify this Shipping Policy from time to time.
Any changes will be published on this page with the updated effective date.
For questions regarding an order or its delivery, please contact:
LOFTY AGROTECH
Salem, Tamil Nadu, India – 636105
Website: loftyagrotech.com
Our team will coordinate with the applicable logistics or delivery partner regarding shipment-related enquiries.
LOFTY AGROTECH
Revolutionizing Agriculture From Above