Question 1

What is the warranty on HIKMICRO Eco-V Thermal Camera ; 96x96 Resolution with Visual Camera,Super IR Image Enhancement, Portable Handheld Thermal Imaging Camera with Laser Pointer, 25Hz Infrared Thermal Imager, -20°C~550°C?

Accepted Answer

All LOFTY AGROTECH products come with a standard 1-year manufacturer warranty covering defects in materials and workmanship. Extended warranty options are available on request.

Question 2

How long does delivery take for HIKMICRO Eco-V Thermal Camera ; 96x96 Resolution with Visual Camera,Super IR Image Enhancement, Portable Handheld Thermal Imaging Camera with Laser Pointer, 25Hz Infrared Thermal Imager, -20°C~550°C?

Accepted Answer

We deliver across India within 5–10 business days. Express delivery options are available for select pin codes. You will receive a tracking link once your order is dispatched.

Question 3

Can I get a demo or training for HIKMICRO Eco-V Thermal Camera ; 96x96 Resolution with Visual Camera,Super IR Image Enhancement, Portable Handheld Thermal Imaging Camera with Laser Pointer, 25Hz Infrared Thermal Imager, -20°C~550°C?

Accepted Answer

Yes! LOFTY AGROTECH provides hands-on training and live demonstrations for all our agricultural drone products. Contact us to schedule a demo at your farm or our training centre in Erode, Tamil Nadu.

Question 4

What is the return policy for HIKMICRO Eco-V Thermal Camera ; 96x96 Resolution with Visual Camera,Super IR Image Enhancement, Portable Handheld Thermal Imaging Camera with Laser Pointer, 25Hz Infrared Thermal Imager, -20°C~550°C?

Accepted Answer

We accept returns within 7 days of delivery for unused products in original packaging. For defective items, we offer free replacement or repair under warranty. Contact our support team to initiate a return.

Question 5

Does LOFTY AGROTECH offer after-sales service for HIKMICRO Eco-V Thermal Camera ; 96x96 Resolution with Visual Camera,Super IR Image Enhancement, Portable Handheld Thermal Imaging Camera with Laser Pointer, 25Hz Infrared Thermal Imager, -20°C~550°C?

Accepted Answer

Yes, we provide comprehensive after-sales support including spare parts, repair services, and periodic maintenance for all our products. Our trained technicians are available across Tamil Nadu and other states.

SuperIR	Sharper 240×240 thermal images
Dual-Cam (Eco-V)	Thermal, visual, fusion
50° Lens	Wide area coverage
Temp Range	-20°C to 550°C
8h Battery	Long life, rugged design

HIKMICRO Eco-V Thermal Camera ; 96x96 Resolution with Visual Camera,Super IR Image Enhancement, Portable Handheld Thermal Imaging Camera with Laser Pointer, 25Hz Infrared Thermal Imager, -20°C~550°C

Table of Contents

Specifications

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